Senior Retail Business Banking Relationship Manager_Heraklion Crete

Why Eurobank?

Are you enthusiastic about having a positive impact and working with a great team?

Join us at Eurobank where Prosperity needs Pioneers! You will belong in a banking community that drives innovation, strives to exceed customers’ expectations, commits to sustainable practices, and combines global insights with local expertise to deliver exceptional value to all our stakeholders. Take advantage of multiple learning & development opportunities, flexible work arrangements, and a workplace where you will feel valued and respected!

But hold on! We’re looking for more than just a great CV: We’re looking for your unique personality. 

Apply today and be part of a team as unique as you!

Position Overview

We are seeking a Senior Retail Business Banking Relationship Manager in Heraklion Crete, to join our Branch Network.

By taking on this role, you’ll be part of the Retail Banking Network and will be responsible for building high-impact relationships with business customers and driving segment business plan achievement in the area of responsibility.

Your key responsibilities will be:

• Achieving the strategic goals of Retail Business Banking (RBB) and ensuring the smooth operation of RBB activities throughout the area market.

• Supervising, motivating, and coaching the Relationship Managers under your responsibility and supporting the team’s development by ensuring their engagement and professional growth.

• Managing and developing assigned customer portfolios as well as attracting new customers.

• Proactively researching market trends and monitoring the competition.

• Collaborating with Branch Managers and other branch staff in the area to achieve common business goals.

You will be a great candidate if you:

• Have 5 years of relevant professional experience within an established organization in Banking (corporate or structured finance divisions) or a similar industry.

• Hold a Bachelor’s degree in Finance, Business Administration, or another field of study. Postgraduate degrees will be considered an additional qualification.

• Hold professional certifications in SB and bancassurance, which will be highly appreciated.

• Possess a high level of digital literacy and analytical abilities, with excellent knowledge of business systems and platforms.

• Are fluent in the English language (written and verbal communication).

• Demonstrate excellence in value-based behaviors, with emphasis on delivering results that have significant impact and building mutually beneficial relationships when working with clients or colleagues.

What’s in it for you:

• Competitive remuneration. 
• Hybrid work: work-life balance through remote and in-office work.    
• Learning & Development: 

• • Access Unlimited Udemy Learnings, international training methodologies 
  • Upskilling, Professional development and career guidance from successful executives.    
  • Identification and Utilization of Talent Pool through a structured Talent Management process.    

• Wellbeing: 

• • Premium Health & Life insurance for you, your partner and/or your family and mental health support.  
  • Pension plan to support your plans and future financial expectations.   
  • Team building & wellbeing activities.   
  • Potential Extra days of annual leave (Winter Bonus).     
  • Engage in volunteering activities through our TeamUp program. 

• Extra Benefits:

• • Exclusive discounts at partner stores.   
  • Staff pricing for banking products.   
  • Nursery and summer camp allowance for your little ones.   

Join us!

If you think you are the right fit for this role, we'd like to hear from you! Apply by 27/02/2026

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At Eurobank we are committed to providing equal employment opportunities and prohibit all forms of discrimination. All applicants will be treated fairly and with the utmost confidentiality.