Head of Non Banking Products & Benefits

Why Eurobank?

Are you enthusiastic about having a positive impact and working with a great team?

Join us at Eurobank where Prosperity needs Pioneers! You will belong in a banking community that drives innovation, strives to exceed customers’ expectations, commits to sustainable practices, and combines global insights with local expertise to deliver exceptional value to all our stakeholders. Take advantage of multiple learning & development opportunities, flexible work arrangements, and a workplace where you will feel valued and respected!

But hold on! We’re looking for more than just a great CV: We’re looking for your unique personality. 

Apply today and be part of a team as unique as you!

Position Overview

The Head of Non Banking Products & Benefits is a senior role within the Retail Strategy & Growth unit, with end‑to‑end ownership of the Bank’s Non Banking Products & Benefits (NBBs) at Retail level. The role is responsible for defining the strategy, operating and governance model, partner ecosystem, and commercial performance of NBBs while strengthening the Retail value proposition, and increasing customer engagement through scalable, customer‑centric offerings.

Your key responsibilities will be:

• Define and lead the overall strategy for Non Banking Products & Benefits in collaboration with Retail segments and distribution channels (Digital, Network), including roadmap design and transition from the existing interim operating model.
• Own product development and lifecycle management of NBBs (e.g. benefits, lifestyle services, gift cards, ticketing, paid or informational digital services), ensuring a clear value proposition per segment and persona and alignment with the Super App strategy.
• Lead and govern partnerships and external providers end‑to‑end, covering commercial terms, onboarding, performance monitoring, and compliance through scalable and standardized collaboration models.
• Establish the governance framework for NBBs, including roles, responsibilities, and approval processes, and present progress, issues, and strategic recommendations to Senior Management (ReExCo).
• Oversee operational performance and customer experience across all channels, driving automation where feasible and monitoring usage, performance, and engagement of NBB offerings.
• Define and track commercial KPIs, deliver structured reporting to Management and Retail stakeholders, lead a dedicated team, and act as the single point of contact for all NBB‑related topics within Retail, coordinating closely with Digital, Product, IT, Legal, and Compliance units.

You will be a great candidate if you:

• Have significant experience (8+ years) in product management, partnerships, ecosystems, or strategic roles within Retail and/or Digital environments.
• Hold a university degree in Economics, Business Administration, Marketing, Digital, or a related field.
• Are comfortable operating in complex organizational settings with multiple stakeholders and cross‑functional dependencies.
• Demonstrate a strong sense of ownership, structured thinking, and sound decision‑making ability.
• Have proven experience presenting topics, progress, and recommendations at senior or executive management level.
• Bring experience in fintech, platforms, loyalty, super apps, or marketplaces, which will be considered a strong advantage.

What’s in it for you:

• Competitive remuneration. 
• Hybrid work: work-life balance through remote and in-office work.    
• Learning & Development: 

• • Access Unlimited Udemy Learning, international training methodologies 
  • Upskilling, Professional development and career guidance from successful executives.    
  • Identification and Utilization of Talent Pool through a structured Talent Management process.    

• Wellbeing: 

• • Premium Health & Life insurance for you, your partner and/or your family and mental health support.  
  • Pension plan to support your plans and future financial expectations.   
  • Team building & wellbeing activities.   
  • Potential Extra days of annual leave (Winter Bonus).     
  • Engage in volunteering activities through our TeamUp program. 

• Extra Benefits:

• • Exclusive discounts at partner stores.   
  • Staff pricing for banking products.   
  • Nursery and summer camp allowance for your little ones.   

Join us!

If you think you are the right fit for this role, we'd like to hear from you! Apply by 22/05/2026

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At Eurobank we are committed to providing equal employment opportunities and prohibit all forms of discrimination. All applicants will be treated fairly and with the utmost confidentiality.