ΙΤ Systems Administrator

IT SYSTEMS ADMINISTRATOR

Why Eurobank?

Are you enthusiastic about having a positive impact and working with a great team? Join us at Eurobank where Prosperity needs Pioneers! You will belong in a banking community that drives innovation, strives to exceed customers’ expectations, commits to sustainable practices, and combines global insights with local expertise to deliver exceptional value to all our stakeholders. Join us now and take advantage of multiple learning & development opportunities, flexible work arrangements, and a workplace where you will feel valued and respected! Find out more below!

Position Overview

We are seeking for an enthusiastic IT Systems Administrator to join our Incident Management Team, part of IS Support Unit. By joining this role, you’ll be part of the Incident Management Team responsible for ensuring the proper and the smooth operation of the IT applications used by the business units.

As an IT Systems Administrator you will monitor the Bank's systems through the installed monitoring mechanisms, and you will manage Incidents, ensuring that they are recorded, progressed, updated, expedited and resolved within the scope of the Service Level Agreement.

Your key responsibilities will be

• System monitoring of all production systems/applications on-premises, Azure, and private cloud infrastructure and applications
• Incident management: Handling tickets according to the ITIL process
• Applying workarounds for immediate service restoration, when possible, in case of a system or application failure
• Actively leading conference calls with other teams (service managers, vendors, etc.) to ensure fast service recovery
• Root cause analysis to determine the necessary actions for a permanent solution to the problem in each case
• Changing application configurations and executing promotions

You will be a great candidate if you:

• System monitoring of all production systems/applications on-premises, Azure, and private cloud infrastructure and applications
• Incident management: Handling tickets according to the ITIL process
• Applying workarounds for immediate service restoration, when possible, in case of a system or application failure
• Actively leading conference calls with other teams (service managers, vendors, etc.) to ensure fast service recovery
• Root cause analysis to determine the necessary actions for a permanent solution to the problem in each case
• Changing application configurations and executing promotions

You will be a great candidate for this role if you:

• Have more than 3 years of relevant professional experience within IT support units of the bank
• Hold a Bachelor’s degree in IT or a relevant field of study
• Are experienced in configuring and troubleshooting to Windows and Linux operating systems
• Are experienced in configuring and troubleshooting to different application platforms such as JBoss, IIS, Apache, Tomcat, Azure Web Apps, AKS etc
• Have solid understanding in infrastructure technologies as DNS, DHCP, AD etc
• Are Proficient of the ITIL processes and methodologies
• Are an active learner of Digital Accelerator modules
• Hold an Azure certification will be considered as an advantage
• Are fluent in Greek and English language
• Excel our value based behaviors with emphasis at  learning & self-improving with every opportunit & bringing high impact results
• Are able to work on a flexible schedule

What’s in it for you

• Competitive remuneration
• Premium Health & Life insurance for you, your partner and/or your family
• Pension plan to support your plans and future financial expectations
• Hybrid work: work-life balance through remote and in-office work
• Team building & wellbeing activities
• Potential Extra days of annual leave (Winter Bonus)
• Exclusive discounts at partner stores
• Staff pricing for banking products
• Nursery and summer camp allowance for your little ones
• Access Unlimited LinkedIn Learnings, international training methodologies, and modern educational systems
• Upskilling, Professional development and career guidance from successful executives
• Identification and Utilization of Talent Pool through a structured Talent Management process
• Engage in volunteering activities through our TeamUp program

Join us!

If you think you are the right fit for this role, we'd like to hear from you! Apply by 5/2/2025
 

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At Eurobank we are committed to providing equal employment opportunities and prohibit all forms of discrimination. All applicants will be treated fairly and with the utmost confidentiality.